Valeroa is more than what you wear it’s how you move through the world. Timeless pieces, refined details, and a standard that doesn’t follow trends. The kind of style people notice, but can’t quite explain.
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Designed for those who move with intention. Timeless pieces, refined details, and a standard that’s quickly becoming the new normal.
FAQ
When will my order arrive?
Orders are typically dispatched within 1–2 business days and arrive within 6–8 business days. Most customers receive their order well within that window.
What is the Return Policy?
We accept returns within 30 days of delivery. Items must be unworn, undamaged, and returned with all original tags attached. Once received and inspected, refunds are processed within 5–7 business days to your original payment method.
What size should I get?
Our sizing follows standard European measurements. Each product page includes a detailed size guide with body measurements. If you're between sizes, we generally recommend sizing up for a more relaxed, effortless fit — which tends to suit the aesthetic of our pieces best.
Can I change or cancel my order?
We begin processing orders quickly, but if you need to make a change, please contact us within 12 hours of placing your order and we'll do our best to help. Once an order has been dispatched, we're unable to make amendments — but our returns process is always available to you.
Still have a question?
We're always here to help. Whether it's a question about sizing, an order update, or anything else — reach out to us at help.valeroa@gmail.com and we'll get back to you as soon as possible. Good service is something we take as seriously as the clothes.